Return & Refund Policy – Pawzar

At Pawzar, your satisfaction is our top priority. If you're not completely happy with your order, we're here to make things right.

✅ Return Eligibility

You may request a return within 10 days of receiving your order.

Items must be unused, in original packaging, and in resellable condition.

We cannot accept returns on items that show visible signs of wear or damage caused after delivery.

🚫 Non-Returnable Items

Products that have been used or modified

Items marked Final Sale

Gift cards (if offered)

📦 How to Request a Return

Contact our support team at contact.pawzar@gmail.com

Include your order number and reason for return

We’ll send you a return authorization with shipping instructions

Once your return is received and inspected, we’ll notify you of the approval and process your refund.

💳 Refunds

Approved refunds will be sent to your original payment method within 5–7 business days

Shipping fees (if applicable) are non-refundable

🚚 Return Shipping

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

🐾 Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us right away at contact.pawzar@gmail.com.
👉 We’ll make it right — fast.